单位文秘网 2020-10-16 15:57:14 点击: 次
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SALESPERSON: May I help you
SARAH: Yes, I would like to return these slacks.
SALESPERSON: Alright. Do you have your receipt
SARAH: Yes. Here it is. I bought them last week.
SALESPERSON: And why are you returning them
SARAH: I bought them to go with a blouse of mine. But they dont really match.
SALESPERSON: I see. Oh, wait. Maam, Im sorry. These slacks were on sale.
SARAH: Yes, they were thirty percent off.
SALESPERSON: Im sorry, but we dont allow returns on sale items.
SARAH: I know many stores have that policy. But I have returned sale items here before.
SALESPERSON: Im sorry, but we usually dont do it. It is our policy.
SARAH: I just bought these slacks a week ago. And I am a regular customer here.
Can you make an exception this time
SALESPERSON: Well. Let me talk to the manager for a moment.
Maam, the manager says I can do it this time.
SARAH: Good. Im a regular customer here. I am glad you can make an exception for me.
SALESPERSON: Please show me your receipt again.
SARAH: Here it is.
SALESPERSON: I will have to give you store credit, Maam.
If you find something else you like in the store, you can use the credit.
SARAH: Store credit is okay with me.
Im sure I will find something I like. I shop here a lot.
SALESPERSON: We appreciate your business, Maam.
店员:我能为你效劳吗
莎拉:是的,我想退回这些长裤。
店员:好的,你有收据吗
莎拉:有的,在这儿。上星期才买的。
店员:为什么要退呢
莎拉:我本想买来配一件衬衫的,但是它们配起来不好看。
店员:我明白了。等一等,太太,对不起,这是拍卖品。
莎拉:没错,它们是七折品。
店员:对不起,拍卖品不能退货的。
莎拉:我知道很多店都是这样,但是我曾经在你们的店退过拍卖品。
店员:对不起,我们通常不接受的,这是规定。
莎拉:我上个星期才买的,而且我是你们的常客。
这次可以例外吗
店员:那么,让我和经理说说看。
太太,经理说这次可以。
莎拉:太好了,我是你们的常客,我很高兴你们可以为我破例。
店员:再让我看一看你的收据好吗
莎拉:这里。
店员:我会给你一些点数,太太。
你可以用这些点数来挑你喜欢的东西。
莎拉:给我点数也可以。
我会找到我喜欢的东西,我常常来这里购物。
店员:谢谢惠顾,太太。
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