单位文秘网 2020-10-16 16:07:21 点击: 次
A:Hello,Pasadena Inn,this is Sandy.How may I direct your call
B:Id like to speak to someone about reservations.
A:I can help you with that.What date would you like to make a reservation for
B:We11 be arriving May l2th,but l would like to make reservations for the penthouse.
A:Oh,Im sorry sir.I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,hes not here right now.Can I take your name and number and have him get back to you
B:When do you expect him back in
A:He11 be out all afternoon;he might not be able to return your call until tomorrow.Will that be alright
B:Yes,I suppose.My name is Sam Darcy.He can contact me at 660-843-3235.
A:Could you please spell your last name for me
B:Sure.Its D-A-R-C-Y.
A:Okay,Mr.Darcy,and your phone number is 660-843-32337
B:Thats 3235.
A:Sorry ! 3235.Great.Ill have Tony call you first thing tomorrow morning.
二Inquiry Offer
询盘和报盘
A: Mr. Yang , your price for color TV sets is too high.
A:杨先生,你关于彩电的报价太高了。
B: Well, Mr. Smith, I dont think so, because we offered you CIF Washing-ton.
B:嗯,史密斯先生,我并不这样认为,因为我们报的是华盛顿的到岸价。
A: Your price is not competitive at all , compared with that in the international market.
A:你们的价格与国际市场价格相比毫无竞争性。
B: You know, our prices mainly depend on the size of your order. Could you tell me how muchyou want to order
B:你知道,我们的价格主要取决于你们的订货量。能说说你们想订多少吗
A: Five thousand.
A: 500台。
B: Well give you a 10 percent discount.
B:给你 10%的折扣。
A: Its too low a rate compared with those we get from other suppliers, Im afraid.
A:比起我们从别的供应商那里得到的折扣,恐怕这太低了。
B: Whats your counter-offer then
B:那么你的还价是多少
A: To have this business concluded, you need to lower your price at least by 20 percent, Ibelieve.
A:我认为要达成这笔生意,你至少要降低 20%。
B: Then, we meet half away. What a-bout 15 percent
B:那么我们各让一半, 15%怎么样
A: Good. Lets call it a deal.
A:行。成交。
三Claire: Hello, finance department.
你好,财务部。
Female: Hello, can I speak to Adrian Hopwood, please
你好,我想找Adrian Hopwood。
Claire: Im afraid hes in a meeting at the moment. Can I help
他现在可能在开会。我可以帮你忙吗
Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting
不行,我得同Hopwood先生本人讲。他什么时候结束会议
Claire: In about an hour. Can you call back later
差不多一小时。你可以过会儿打过来。
Female: Okay, Ill do that.
好的。
Claire: Or can I take a message
或者您留言我帮忙转告
Female: Actually, would you mind Could you tell him that Jennifer McAndrews called and that Im in the office all day if he could call me back.
如果你不介意,那当然可以。你可以告诉他Jennifer McAndrews打过电话给他,并且我会一直在办公室里等他的回电。
Claire: Can I take your number, please
可以留下你的电话号码吗
Female: Yes, its 5556872.
好的。5556872.
Claire: 5556872. Okay, Ill make sure he gets the message.5556872.
好的,我会确保他收到信息的。
Female: Thanks very much for your help, bye!
谢谢你的帮助,再见。
Claire: Goodbye!
再见。
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