单位文秘网 2020-10-16 19:52:14 点击: 次
值班经理: Good morning,sir. Do you need any help
早上好,先生!有什么可以帮您的
客人: Sure. Im Peter,in Room 301. Can you change a room for me Its too noisy.
是的。我是住在301房间的Peter。你可以为我换个房间吗我的房间太吵了。
值班经理: Im awfully sorry,sir. We still have some spare rooms for you to choose from.
太抱歉了,先生。我们还有一些空房可供您选择。
客人: Sounds great!
听起来不错。
值班经理: I hope you can find a quiet room and enjoy your stay here!
希望您能选到一间安静的房间,且住宿愉快!
客人: Hope so.
希望如此。
二值班经理: Hello,Mr. Henslowe,whats the problem
你好,Henslowe先生,发生什么事情了吗
客人: I lost my watch. You promised to look for it at once. Its been three hours. Why no response from you yet
我的手表丢了。你们承诺马上去找。但3个小时过去了,怎么还是没信儿
值班经理: Really sorry to keep you waiting. Two porters are still busy checking around. Well let you know as soon as we find it. Please dont worry.
很抱歉让您久等。两名行李员还在四处寻找。一找到我们马上会通知您。请您不要担心!
客人: That will be fine.
那还好。
三值班经理: Good evening,sir. May I help
晚上好,先生!有什么可以帮您的
客人: Id like to make a complaint about your restaurant service. The waiter was very rude.
我要投诉你们的餐厅服务。侍者态度很粗鲁。
值班经理: Please accept my apology on behalf of the hotel. Ill contact his manager right away.
我代表饭店向您致歉,请您接受。我会马上联系他的经理。
客人: Yes,please do.
是的。
值班经理: He will look into the matter very soon.
他会马上查这件事儿的。
客人: All right.
好的。
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