单位文秘网 2020-10-16 17:00:03 点击: 次
情景对话:
Dialogue 1
I: Tell me about yourself and your past experience.
A: For the past 3 years, I have been working in China East Airlines Corporation Limited. I抦 very tolerant of people and have been told that this is one of my strengths. I feel I have a lot to offer as a team member.
I: Why are you interested in this occupation
A: It抯 always been my dream to be a stewardess. And I like travelling to different places.
I: What do you think is the chief charcteristic for a stewardess
A: Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.
I: Do you get angry easily
A: No, I know how to control my temper.
I: If a passenger had a accident, what would you do
A: I would give him or her basic first aid and ask my partner to call for assistance at the same time.
I: If you are hired, when can you start work
A: I can begin to work right away because I am out of work now.
I: What are your salary expectations
A: I really need more information about the job before we start to discuss salary. I抎 like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.
I: 说说你自己和你过去的经历。
A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容,别人都说这是我的优点。我想作为团队一员,我能作出很多贡献。
I: 你为什么对这个职业感兴趣
A: 成为一名空姐一直是我的梦想,而且我喜欢到各地旅游。
I: 对空姐来说,你认为主要应该具备的品质是什么
A: 空姐应该待人友好、有礼貌、有耐心,对顾客和蔼、彬彬有礼。
I: 你容易生气吗
A: 不,我知道怎样控制自己的脾气。
I: 如果有乘客发生意外,你会怎么办
A: 我会为他/她做基本的急救,同时让同伴寻求救助。
I: 如果你被录用,什么时候你能开始工作
A: 因为我目前没有工作,所以随时都可以。
I: 你希望拿多少薪水
A: 在讨论薪水前,我需要更多了解这份工作。我希望迟点讨论这个问题,或者你可以告诉我这个职位的预算薪酬是多少,贵公司的佣金制度是如何运作的。
imagine 想象 secondary 中级的
flight attendant 空姐 eyesight 视力
vision 视力 gesture 手势
tolerant 宽容的 basic first aid 基本的急救护理
temper 脾气 assistance 援助,协助
常见问题:
1. Can you work under pressure
2. What is your greatest strength
3. What is your greatest weakness
4. What have you done to correct your weaknesses
5. Have you ever failed
What is your biggest failure
6. How do you handle failure
7. How do you handle change
8. When you are in charge, how do you motivate people
9. Describe a time when you resolved a conflict
About work
10. What is the hardest thing you ever did in your current job ★
11. Why have you held so many jobs
12. Do you consider yourself a loyal employee ★
13. What did you like about your last job ★★
14. What did you dislike about your last job ★★
15. What was your favorite job
16. What was your least favorite job
17. What have you learned from previous jobs ★★
18. How long will you stay with our airline ★ ★ ★
19. What would your coworkers say about you ★★
20. What would your previous supervisors say about you ★★
21. What were the people like at your last company ★
22. What did you dislike about your last employer ★
23. If you could change one thing about your last employer, what would it be
24. Were you satisfied with your performance at your last job ★
25. Was your previous employer satisfied with your performance ★
26.Have you ever been fired
If so, why were you fired
27. Have you ever been asked to resign from another job
28. What will your references say
29. Can we check your references
30. How many sick days did you take last year
31. Do you consider yourself a success ★
32. Were you ever under a great deal of pressure
33. What kinds of decisions are most difficult for you
34. Why has it taken you so long to find a job ★★
35. Why do you want to be a flight attendant ★ ★ ★
36. What kind of contributions will you make to our airline ★ ★ ★
37. Have you applied to other airlines
38. When are you available to start
39. What are your outstanding qualities ★
40. How important is appearance ★ ★ ★
41.What part of being a flight attendant interests you most ★
42. What do you think will be the biggest challenge of being a flight attendant ★ ★ ★
43. What is the best part of being a flight attendant
44. Do you have any natural talent or skill, something that comes easy to you ★
45. How would you handle an abrasive Captain or coworker ★ ★
46. Have you ever been described as stubborn or hardheaded
By whom
47. Have you ever worked with someone who talked too much How did you handle it
48. Are you skilled at sizing people up ★
49. Have you ever been part of a problem
50. Have you ever had to support the directives of higher management, even when you disagreed with it ★★★
51. Have you ever lied
52. Have you ever broken a law
53. Have you ever stolen something
54.Have you ever found a work policy or rule to be distasteful
How did you handle it ★★★
55. Have you ever been tempted to break a work rule or policy
What did you do
56. Why do you want to work for our airline ★ ★ ★
57. What kind of experience do you have
58. Are you willing to be based wherever the company sends you ★ ★
59. What would you like to be doing ten years from now
60. Why should we hire you ★ ★ ★
61. What are your qualifications
62. What is your biggest accomplishment ★ ★ ★
63. What are your career goals
64. How does a flight attendant job fit into your career goals ★ ★ ★
65. What personal characteristic best describes you.
66. Do you prefer to work alone or with others ★★
67. Do you consider yourself a team player ★★
68. Describe your team style.
69. Are you self motivated
70. What motivates you
71. Describe your relationship with peers.
72. What kind of people do you prefer to work with
73. Describe your personality
74. How do you handle criticism
75. Were you ever unfairly criticized
Leisure activity and Skills
76. What do you like to do in your spare time
77. Do you read, write and/or speak a foreign language
78. Are you willing to learn a foreign language
79. Are you a leader or a follower
80. What was your favorite subject in school
81. What was your least favorite subject in school
82. Tell us about your leadership skills. ★ ★ ★
83. What was your major success as a leader
84. What was your major failure as a leader
85. What do you think are the most important components of a practical leadership philosophy
86. Whose leadership qualities have you most respected ★
87. Have you incorporated his/her leadership qualities
88. Have you ever had an unexpected leadership role
How did it work out
89. What are your assets
90. Whom do you most admire
About typical company
91. What bases does our airline have What type of aircraft
92. Who is the president of our company
93. How long has our airline been in existence
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