单位文秘网 2020-10-16 13:45:03 点击: 次
刚来美国最怕接电话了,每次接到电话都不知道对方在讲什么。有时用录音机录下来, 结果听到第七八遍才完全了解对方在说什么。提供一点电话英语给大家参考,这些也是美国人讲电话时最常用到的一些句子:
附记: 老美曾纠正过我, 不要只说, No, I dont know. 这样听来是不礼貌的, 最好是说, No, I am sorry, I dont know.
别人的问题 自己的回答
打电话进来:
Is Yang there (最常用) 更多信息请访问:http://www.24en.com/
Is Yang around (次常用)
Hello, May I speak to Yang please
Hello, Can I talk to Yang please
如果正是本人:
This is he. (男的)
This is she.(女的)
This is Kun-Lin ( 你的名字) speaking.
You are speaking to him. (her)
You are talking to him.
如果是别人:
Hold on. (最常见)
Ill get him, Hold on please.
Hold on, let me see if he is here.
One moment please.
如果他正好不在:
No, He is out. (最常见)
No, He is not here. May I take a message
No, He is not in.
No, He is not available.
No, He just went out, he will be back in 30 minutes.
如果他要找的人不在:
Do you know when he will be back
Do you know where he is going
Do you know where I can reach him
Do you know his office number (or work place number)
回答:
No, I am sorry, I dont know! (50%)
I have no idea. (49%)
Yes, his number is 404-123-4567.
如果要留言:
May I leave a message
回答:
Sure, go ahead.
Hold on, let me get a pencil and paper.
打错电话:
Is this Wachovia Bank
回答:
No, I am afraid you have the wrong number.
What number did you dial
What number are you calling
结束对话:
Thank you, have a good day.
听不清楚时:
Pardon
Excuse me
I am sorry
Say again
Say what
Come again
相关阅读:接电话的常用英语
●接电话
喂!
Hello. *英语中接电话的人先说Hello。
Hello. (喂!)
Oh, hello. Is Mark there (喂,马克在吗)
对,我就是。
Speaking. *对方要找的刚好是自己,就以这句我就是回答。
This is he. *女性用This is she。
This is Mr. Sato speaking. (对,我是佐藤。)
This is. *有点儿生硬的感觉。
是我呀。
Its me. *常用于像夫妻间关系非常亲密的场合。
ABC商务学院。您有什么事
ABC Business College, may I help you *公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说Hello。
Thank you for calling ABC Business College.
Can I help you
您是哪位
Whos calling, please
Whos speaking, please
Who is this, please
May I ask whos calling
Who should I say is calling
您想找哪位接电话
Who in particular would you like to talk to *in particular特别、尤其。
他一直在等您的电话。
Hes been expecting your call. * Hes是He has的省略形式。Expect抱有希望地等待。
您要找哪个铃木
Which Suzuki do you want to talk to
这儿有三位姓铃木的。
There are three Suzukis here.
您能过会儿再打吗
Would you mind calling back later
Could you call back later
请转103。
Extension 103, please. *extension延长,在这里表示分机电话。
May I have extension 103
Could I have extension number 103
Please connect me with extension 103.
Would you transfer this call to extension 103
我给您接103分机。
Ill connect you to extension 103.
Im transferring your call to extension 103.
请稍等一下。
Hold on, please. *hold on等待。
May I speak to Mr. Smith (请找史密斯先生。)
Hold on, please. (请稍等。)
One moment, please.
Just a moment, please.
Hold the line, please.
Just a second, please.
我让他接电话。
Ill put him on. * puton让接电话。
Ill connect you. (把电话转接给你。) *connect连接。
我把电话给您接过去。
Ill transfer your call.
Ill put you through.
我把电话转给负责人。
Ill get your party for you. *party 不是聚会而是指接电话的对象。
Let me transfer this call for you.
Im transferring your call to the person in charge.
我把您的电话接到营业部去。
Im transferring your call to the sales department.
是贝克打来的,请接1号线。
Mr. Peck is on line one.
Mr. Peck for you. Hes on line one.
Pick up line one. Its Mr. Peck.
ABC公司米兰先生的电话。
You have a call from Mr. Miller of ABC.
Theres a call from Mr. Miller of ABC.
Mr. Miller of ABC is on the line.
您要找的人来接电话了。
Your party is on the line. *通过电话交换台的接线员时,接线员接通电话后常用的表达方式。
Your party is on the line. (您要找的人来接电话了。)
Thank you. (谢谢。)
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