单位文秘网 2020-10-16 15:51:55 点击: 次
1. 顾客走进商店,店主最常用的两句话是:Can I help you 或 What can I do for you但是,一般不说:What do you want 或 What do you buy 因为这不太礼貌。有时店主因事(如生意太忙),未招呼顾客,顾客也可以主动发问或提出自己的购物想法。如:Do you have any shirts for little girls (你有小女孩穿得裙子吗)Id like to see the cap. (我想看看这帽子。)
2. 出于礼貌,有时顾客买了东西后,往往说上一句Thank you,店主则用 You are welcome 之类的话回答。有时还会补上一句Come again, please,而有时则可能是店主把顾客所买的东西包好(wrap up),在收钱时微笑着说一声 Thank you.你若是对其服务态度满意,也可用Thank you 来回答,若只是报之一微笑或不吱声,也没关系。
:询问价格How much is it
How much does it cost
What does it cost
How much do you sell it
但为了方便起见,其实只需说两个词就可以了:
How much ,please)
:店员招呼顾客Good morning, sir. 先生,早上好。
Good afternoon, madam. 太太,下午好。
Can I help you 你要买东西吗
May I help you 你要买东西吗
Can I help you in any way 你要买什么吗
What can I do for you 你要买什么吗
What can I show you 你要买什么吗
Are you being severed 有人招呼你了吗
Is someone looking after you 有人招呼你了吗
Is anyone taking care of you 有人招呼你了吗
Yes, please 你要买东西吗
:想买东西I want some apples. 我想买点苹果。
Id like (to buy) a toy car for my son. 我想为我儿子买架玩具汽车。
I need a pair of shoes, size 24. 我要一双24号的鞋子。
I wish to buy a school bag. 我想买个书包。
Im looking for a skirt for my daughter. 我要为我女儿买条裙子。
Please show me this pair of glasses. 请给我看看这副眼镜。
Let me look at these canada goose parkas, please. 请让我看看这些加拿大鹅毛外套。
May I have a look at the neck ties 我可以看看这些领带吗
Do you sell tea pots 你们卖茶壶吗
Do you have sweaters 有毛衣卖吗
I wander if you have any English dictionaries. 不知你们有没有英语词典卖。
:询问情况What kind would you like 你喜欢哪一种
What colour do you prefer 你喜欢什么颜色
What size do you want 你要什么尺寸的
What size do you wear 你穿几号的
What size (colour / shape), please 请问要什么尺寸(颜色/形状)的
Are these all right 这些行吗
Do you like this one 这个你喜欢吗
How [What] about this one 这个怎么样
How do you like this one 你觉得这个怎么样
What do you think of this one 你觉得这个怎么样
Hows this one 这个怎么样
How much do you want 你要多少(问不可数名词)
How many do you want 你要多少(问可数名词)
Anything else 还要别的什么吗(5. 顾客赂店主询问情况:
Have you got a bigger [larger] size 有大一点尺寸的吗
Could I have a look at it 我可以看看吗
May I try it on 我可以试试吗
Do you have any other kind (size) 有其他种类(尺寸)的吗
Is this the only colour (size /shape) you have 只有这一种颜色(尺寸/形状)吗
:询问价格How much, please 请问要多少钱
How much is it 这要多少钱
How much are these apples a kilo. 这苹果多少钱一公斤
How much does it cost 这要多少钱
How much do you sell it 这个你卖多少钱
How much is it altogether [in all] 一共多少钱
How much does it come to 一共多少钱
Whats the price of the suit 这套衣服卖什么价
Whats the price for the bananas 这香蕉卖什么价
What does it cost 这要多少钱
What do you charge for it 这个你要多少钱
What does it come to 一共多少钱
:对询问价格的回答Its five yuan. 5元。
It costs ten dollars. 这要10 美元。
Theyre two dollars each. 每个2美元。
The coat sells for [at] 80 pounds. 这外套卖80英镑。
The price is marked on it. 价格就标在上面。
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