单位文秘网 2020-10-16 16:02:05 点击: 次
A: I have a problem.
B: Whats the problem
A: My mattress was supposed to be delivered today.
B: Is there a problem
A: The delivery people showed up four hours late.
B: I apologize for their tardiness.
A: I was late for work because of them.
B: Again, I do apologize for the inconvenience.
A: I want my money back for the delivery.
B: Seeing as they were late, that wont be a problem.
A: It shouldnt be a problem.
B: Im going to refund your money right now.
篇2A: How may I help you
B: I would like to return an item.
A: What are you returning
B: I want to return this cellphone.
A: Is there a problem
B: Its broken.
A: What exactly is wrong with it
B: The phone turns off by itself.
A: Thats fine, but do you have your receipt with you
B: Yes, here it is.
A: Ill refund your money right now.
B: Thank you so much.
篇3A: I need to find a new furniture set for my living room.
B: Where are you going to find one
A: I have no idea.
B: Do you want to know where I bought mine
A: Whered you get it from
B: I got it from IKEA.
A: How much did it cost you
B: It cost me a couple thousand for the whole set.
A: Is the furniture sturdy
B: The furniture is built extremely well.
A: I dont mind paying a lot as long as the quality is good.
B: Well, trust me. The quality is fantastic.
篇4A: Can I help you find something
B: I would like to buy a new fridge.
A: Is there one in particular that you like
B: I was looking at this Kenmore refrigerator.
A: Ah yes, that is a great refrigerator.
B: Whats so great about it
A: Its both affordable and it comes with all the appliances.
B: What appliances
A: It comes with an ice maker, water dispenser, and there is a lot of room inside.
B: May I see the inside for myself
A: Be my guest.
B: Wow! Youre right! This refrigerator is great. Ill take it.
篇5A: What are you calling about today
B: I scheduled a delivery for tomorrow.
A: Is there a problem
B: I would like to reschedule.
A: That shouldnt be a problem.
B: Can I have it delivered the day after tomorrow
A: So, you want it delivered the day after tomorrow
B: Yes, will that be possible
A: What time would you like us to deliver it
B: Is 2:30 okay
A: Your delivery has been confirmed.
B: Thank you, and Im sorry for the change of plans.
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