单位文秘网 2020-10-16 16:06:40 点击: 次
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.Ill check to see if she is at her desk.May I tell her who is calling
B:This is Bill Burton from Milford Insurance,Im calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a momentIll check to see if she is available.
B:No problem.
A:Im sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her
B:Yes,please have her return my call when she returns to the office.Its best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:Im sorry,I didnt quite catch that,could you please repeat the number
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:Im sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
A:您好,感谢您致电布拉德福家庭公司。我是特蕾西,有什么需要我帮忙的吗
B:你好,我想找你们的人力资源部主任詹金思小姐通话。
A:稍等,我去看看她是否在办公室。请问您是哪位
B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。
A:谢谢你,伯顿先生。请您先等一会儿好吗我去看看她是否在办公室。
B:没问题。
A:非常抱歉,詹金思小姐现在不在办公室。她去吃午饭了。您愿意给她留个口信n-B9
B:好的,请她回办公室后给我来电话。如果今天下午3点以前能与我联系的话就再好不过了,打办公室电话635-8799就可找到我。
A:对不起,我没跟上,您能再重复一下电话号码吗
B:没问题。我办公室的电话是635-8799,然后再接31分机。
A:伯顿先生,不好意思。我想确认一下您的名字是B-U-R-T-O-N吗
B:是的,我是米尔福德保险公司的。
A:我会把您的口信告诉詹金思小姐,让她在今天下午3点以前给您回电话。
B:非常感谢。
商务电话英语对话2A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。
B: Hello, Id like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。
A: May I ask who is calling, please 请问您是哪位
B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。
C: Can you find out what he wants 你可以问他有什么事吗
A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I dont know whether he is interested in that or not 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗(打内线电话)Hunter先生,Wood先生想买一些计算机软件。
C: I see. Put him on line two. 好的,请转到2号线。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, Im very sorry to have kept you waiting. Ill put you through to Mr. Hunter.
好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。
A: Good afternoon, Sales Department. May I help you 下午好,销售部,我能帮你什么忙吗
B: Could I speak to Mr. Bush, please 可以和Bush先生说话吗
A: Ill see if he is available. Who shall I say is calling, please 我要看一看他是否在。请问我得告诉他谁打来的
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, Im afraid. Can I help you
请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗
B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。
A: I dont think the meeting will go on much longer. Shall I ask him to call you when he is free 我想会议不会开得太久,我让他有空给你打电话,好么
B: Yes, that would be easiest. 是的,那样最好了。
商务电话英语对话3Making Appointments
商务约会
A: Good morning, Green Motorcars. Can I help you
A:早上好,格林汽车公司,请问你有什么事需要我帮助吗
B: May I speak to Mr. Green, please
B:我想跟格林先生讲话。
A: Who is that speaking
A:请问你是谁
B: Zhang Luo from Beijing.
B:北京的张骆。
A: Im sorry; Mr. Green is in meeting now. Mr. Zhang., Would you like to speak to someone else in the office
A:张先生,很抱歉,格林先生现在正在开会。你想找办公室的其他人谈谈吗
B: Well, Id like to fix an appointment to meet Mr. Green next week while Im in Shanghai.
B:哦,我想跟格林先生约一下下周我在上海时与他会面的时间。
A: Ill check Mr. Greens diary and see if I could arrange an appointment for you. Moment please. Yes, Mr. Green has some time on Monday morning, Wednesday morning and Thursday afternoon.
A:我来查一下格林先生的记事本后再给你预约。请稍等一下。是的,目前看来格林先生下周星期一和星期三上午,星期四下午都有空。
B: May I fix an appointment for Monday morning
B:那我能约在星期一上午吗
A: Would 10:00 be convenient
A:1O点行吗
B: Yes, thatll be fine.
B:行。
A: Ill make a note of that. Would you like me to confirm the appointment
A:我记一下。要我确认这次约见吗
B: Yes, please. You can contact me any day at Beijing 010-81234567 extension 383.
B:好的。你可以在任何时间打电话到北京跟我联系。( 010) 81234567转383。
A: Beijing. 010-81234567 extension 383. Ill confirm your appointment as soon as possible, Mr. Zhang.
A:北京,(010) 81234567转383。张先生,我会尽快给你确认。
B: Thank you very much. Good-bye.
B:非常感谢,再见。
A: Good-bye.
A:再见。
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